Description

Employment history
Front Office Supervisor

Royal Central The Palm, Dubai (07/2020 till date)

·         Supervise all the GSA, assigning rooms, acting night in charge.

·         Checking credit card transaction and doing the night run, preparing night reports for management team.

·         Checking DTCM report

 

Guest Service Agent

C Central The Palm, Dubai (09/2019-07/2020)

·         Check in and check out. Assigning rooms and upselling.

·         Coordinating with concierge, F&B, Housekeeping and engineering departs to meet guest requirements.

 

Guest Service Agent

Dubai International Hotel, DXB Airport (08/2017- 08/2019)

·         Assuring quick check in is done within limited time and wake up calls are updated on Opera.

·         Upselling rooms, telephone handling.

 

Guest Service agent

Sun & Sky Hotel, Dubai

·         Check in and check out, payment is collected as per the booking.

·         Assuring all guests information are confidential

 

 

Education

Bachelor of Science Environment Sci, Nepal

ISC Higher Secondary level, India

 

References
References available on request