Description

For 4 experiences in Customer service and HR department.

Content Moderator:

Leading the Reviewer team
Ensures major projects follow established timeline
Communicates team needs to other departments
Content analysis and moderate
Coordinating with client
Handled the Quality analysis
Monitoring client service timeline
Host the online conference
Training the new joiner

Apprentice HR trainee:

Handled the apprentice details
Managed the employee shift schedule details
Managed the employee query
Managed the apprentice team payroll
Managed the time office process
Coordinate with recruitment process
Coordinate with Professional program
Handled the apprentice joining process
Handled the apprentice training process
Monitor time management function(SAP)