(971) 582627790,


·         Currently working as RPA Analyst in First Abu Dhabi Bank, responsible for code review, suggesting better solutions, taking care of governance aspects for all the automation deployed across the team

·         Worked as RPA Developer at Majid Al Futtaim Finance with 3 years of experience in Robotics Process Automation (RPA) in UAE. Hands-On experience in UI Path, UI Path Studio, UI Path Orchestrator, Kofax Kapow. Creating solutions on processed automation for different Business Applications and Web-Based Applications. Developed APIs in Microsoft Azure and utilized the same for robotic process automation.

·         4 years of experience in Automated testing, including Functional testing, Non-Functional testing, and Regression testing. Well acquainted with the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).




·         Kofax Kapow Certified with a score of 98%

·         2 years of hands-on experience in Kofax Kapow automating more than 30 processes

·         2 years of hands-on experience in UI Path

·         5 years of experience in SQL

·         2 years of hands-on experience in PHP development

·     2 years of hands-on experience in Microsoft

Azure API Management Service
·         2 years of hands-on experience in JavaScript

/ jQuery

·         2 years of hands-on experience in AJAX

·         2 years of hands-on experience in

·         HTML/CSS

·         International Software Testing Qualifications Board Certified Tester (ISTQB)

·         Oracle Certified Java Programmer (OCJP)



1.      RPA Analyst, First Abu Dhabi Bank (Mar 2021-till date) Responsibilities:

·         Code Review of all the codes across the complete RPA development team.

·         Conduct a UAT session with the developers to analyze the BOT performance and functionalities.

·         Approving the code after conducting the UAT with business.

·         Coordinating with developers to suggest RPA solutions.

·         Making sure the best practices in RPA development using UI Path is followed.

·         Assist in end-to-end UAT for each process with business.

2.      Automation Specialist, Majid AL Futtaim (Feb 2019- Feb 2021)


·         Automation of various processes involving financial credits/debits using Kofax Kapow and UI Path

·         Automation of various in-house processes across various domains, both financial and non-financial.

·         Gather all information about the process from business stakeholders.

·         Analyzing the feasibility/suitability of automating a particular project and prioritizing it.

·         Handling issues and solving them.

·         Taking up new challenges.

·         Making sure the deadlines are achieved on or before time.

·         Propose new approaches/ideas to handle the current in-house processes to increase optimization and profits.

·         End to End automation of Dispute Management

·         Automation of complete CRM case management.

·         Automation of processes involving customer communications via SMS/Email

·         Developing highly used customer-facing websites and link the services of the website with RPA in the backend.

·         Developing a “one-stop shop” website for internal employees consisting of multiple automated services under one page with seamless user experience.


Project Name
Brief Description
Project Achievements




Credit Card Reward Redemption
Created a customer facing website where customer can redeem credit card points against transactions-linked with RPA at back end
1) End to End processing using RPA

2) SMS/Email trigger with RPA

3) Financial fulfilment with RPA

4) Customer Validation from customer database

5) PHP HTML JAVASCRIPT linked with robotic process automation










Financial Reversals





Automation of financial reversal requests through a portal. Call centre agent’s login to the portal and submit a

request. RPA validation and end to end fulfilment by RPA




1) Building a portal exclusive for call centre agents

2) Agents Login History captured in the portal

3) Agents choose the required service out of the available services

4) submits the reversal request in fraction of seconds

5) RPA business validations at back end

6) Approval/rejection based on rules/conditions








Dispute Management Automation







Automation of complete chargeback dispute process involving visa online


1) Building a customer portal for customers to submit transactions to report fraud-RPA

2) A portal for call centre agents to log the customer’s dispute requests-RPA

3) End to end processing of dispute requests-RPA

4) Filing case in VISA online-RPA

5) Queue monitoring in VISA-RPA

6) Financial fulfilment-RPA

Card Maintenance Automation

Automation of complete customer profile maintenance
1) Change in Billing cycle of customer-RPA

2) Change in address/contact details-RPA

3) Customer communication
Loyalty Conversion- Automation
Automation of customers account transfer to a different profile
1) Customer’s loyalty conversion based on offers

3.      System Engineer, Tata Consultancy Services (Dec 2015 – Jul 2018)

Worked in Automation Testing in data area in Insurance Domain and have Knowledge in various stages of Software Life cycle including Manual testing, debugging and User documentation.

·         Testing the Qlikview data extracted from QVD against the database using DB2 SQL queries.

·         Testing the visualization created out of this qlikview data against the database.

·         Have come up with automation ideas for many manual efforts in the same using different and trending technologies







·         Technocrats Institute of Technology, Bhopal, India

Bachelor of Engineering in Information and Technology, Aug. 2010 – July 2014





·         Organized CSR activity (Corporate Social Responsibility) by distributing basic needs ,books and food to the children in need. .

·         Gave Hands-on training session to the associates on R language.

·         Participated in Technical event in TCS and presented Opinion Analysis tool.

·         Awarded STAR Employee of the Month by TCS for outstanding contribution in June 2015.

·         Got 4 On the Spot awards for excellent performance in project delivery and other projects.

·         Got 3 Special Initiative awards for outstanding contribution to the organization.

·         Got many appreciations from clients in projects worked.

·         Have been excellent in communication skills and have hosted many events as an anchor.