Description

Duties and Responsibilities

• Check daily activity reports to ensure accuracy of all day activities and reconcile with MIS transaction reports.

• Make all types of online transactions.

• Collect data from customer according to company standards KYC policy and maintain hard files for references.

• Maintain records of customer’s profiles for compliance and ensure availability of all information of demand by concerned.

• Coordinate with cashier and supervisor for efficient and uninterrupted work flow.

• Resolve customer issues; provide customer with proper guidance and suggestions related to remittances queries.

• Ensure legal compliance central bank compliance.

• Interact with walk in customer to satisfy their needs for foreign-exchange transaction.