Duties and Responsibilities
• Check daily activity reports to ensure accuracy of all day activities and reconcile with MIS transaction reports.
• Make all types of online transactions.
• Collect data from customer according to company standards KYC policy and maintain hard files for references.
• Maintain records of customer’s profiles for compliance and ensure availability of all information of demand by concerned.
• Coordinate with cashier and supervisor for efficient and uninterrupted work flow.
• Resolve customer issues; provide customer with proper guidance and suggestions related to remittances queries.
• Ensure legal compliance central bank compliance.
• Interact with walk in customer to satisfy their needs for foreign-exchange transaction.
- 2013-2015 Bachelor of business administration
Progoty exchange company
- 2017-2019 Teller and cashier
Life care hospital
- 2019-2021 Receptionist cum administration