Education

Faculty of Arts department media , public relation

2014/2018 Bachelor's Degree

Experience

Orange

2019/2022 Customer service

• Answer inbound calls and respond to customer requests to
ensure customer satisfaction.
• Make outbound calls.
• Updating the database with modifications upon customer’s
requests.
• Identifying customers’ needs, clarify information, research every
issue and providing solutions.
• Complete call notes and call reports as necessary.
• Building customer relationships.

Direct choice

4-2019/10-2019 Marketing and advertising

• Make sponsor advertise and put plan to market the service.
• Worked on marketing campaigns of our service.

RAYA

6-2022/12-2022 Salesman

• Taking down the POS to the customer
• Following up with the customer to activate the POS.
• Encouraging customer to use credit cards and minimizing using
cash.
• Following up with the customer to increase sales target monthly.
• Building customer relationships.