Mohamed Hassan M
Mobile No. +91 9884092442
E-Mail ID: firstname.lastname@example.org
Credit Controller | Accounts Receivables Manager | Work Exp: 12 Years
To pursue a challenging and rewarding career by joining a dynamic organization wherein I can learn, grow and serve to the best of my abilities.
HTC Global Services [Feb 2020 to currently working]
Client Name: Splunk, Inc – CA, USA. [Software Company]
Position: Credit Control Analyst (Team lead – Accounts Receivable)
Work Responsibility: Payment follow ups, Credit Collection, calling customer on past due & aging items, resolving various issues to achieve collection, liaise with internal teams on billing discrepancy, PO mismatch, cash application etc.,
Support business team, process credit refunds, Credit reference check, Statements, vendor forms, reconciliation etc.
Application Knowledge & Skills: Net suites, SAP Fiori, Microsoft applications, Extensive knowledge in Excel sheets & possess very good business communication.
Daily Key Responsibilities:
Ø Prepare Customer receivables – AR ageing summary report and send payment reminder emails to customers.
Ø Phone to customers & service requesters on past due payments.
Ø Drive cash application in applying payments to the intended invoices according to the remittance advice.
Ø Escalation emails on customer accounts that reach past due 45 / 60 days.
Ø Mid weekly call with client on client’s customer payment receipt report and reporting on customer payment follow up status.
Ø Assist in customer contact updating& maintain customer escalation matrix.
Ø Support in handling common AR email box emails.
Ø Provide assistance in customer’s credit reference check emails.
Ø Responsible for filling out vendor forms and return to the requester.
A.J World Wide Services Inc _ Logistics USA [Jul 2018 to Jun 2019]
Position – Credit Control Manager
Work Responsibility: Finance Operations, Complete Accounts Receivable management, recording transactions in ERP – Oracle based People soft application & E-Freight system, Liaise with Business development team for business support, Liaise with Operations team in accordance to delivery & resolving queries, Regular cordial interaction with Clients on Business & Commercial perspective, Regular touch base with client on customer satisfaction. Debtors Collection, Receivables MIS, Support Reconciliation, Weekly Review on Fund Flow with CFO & VP, Team handling – Address escalated issues & Facilitate team in all Odds.
Ø Co-ordinate with Business team in converting Potential engagement to Client engagement.
Ø Validating & Customer set up in the data masters.
Ø Responsible for maintaining repository for Agency Agreements, addendums & updating.
Ø Based on Client check references & Business team inputs credit set up for Customer in data masters.
Ø Obtain weekly & monthly reports to process billing to clients.
Ø Weekly payment follow ups with customers, agents on outstanding due balances.
Ø Sending Open balance statement & SOA to clients regularly to keep the books clean.
Ø Regular calls to clients on overdue balance follow ups and adhere to escalation matrix.
Ø Building good relationship with clients to maintain funds availability & for healthier financials.
Ø Prepare Fund Flow statement to CFO & finance team to ensure payables are aligned respectively.
Ø Liaise with Business team, Operations team in order to solve disputes raised by Clients & to achieve closure within minimum TAT (Turn Around Time)
Ø Helping Sales team with respect to data for sales client representation & engagement.
Ø Work on Credits to be issued, Rebilling & Major Process & Collection difficulties.
Ø Regular calls & interactions with Clients on Customer satisfaction,
Ø Execute reconciliation on various reports – payable & receivable reports, process Net offs to keep books good.
Ø Dunning emails to overdue & non returning customers, updating & following up with Insurance claim agency., Regular updating with CFC Members & IFLN Members.
Ø Facilitate my team with respect to queries, quick fix and motivate them to delivery exceptionally well on all instances.
Ø Very Good hands on Complete AR Process, MS – Excel, Accounts Understanding & Data Analytics.
Ø Possess Convincing Communicating skills
Entrepreneurship Sep’17 to Jun’18:
I did venture in starting up a mid size restaurant named Ar-Razzaq at Porur Chennai, but the enterprise did not go well due to under capitalization of funds. However it provided immense learning opportunity and to develop skills more on planning & implementation.
Future Focus Infotech P Ltd – [Oct 2016 to Aug 2017]
Position: Commercial Manager
Work Responsibilities – Complete Billing Process, Debtors Collection & Receivables MIS
Ø Accountable for End to End Billing Cycle of EMEA region Commercial Process.
Ø Collecting Reports, Validating with Purchase Orders, LOI, & Raising Invoices.
Ø Booking Invoices in the ERP & knocking off invoices against receipt of funds.
Ø Maintaining MIS of Reports, Invoices, Fund Receipts, Statement of accounts, Ageing Reports etc.
Ø Liaise with Clients on Debtor Collection, Reconciliation of Data on a regular basis.
Ø Assist the internal team, Business Development team & Auditors with required data.
Techzone – An Eros International Company: -[ Aug 2012 till Sep 2016.]
Position: Senior Manager Finance & Accounts
Work Responsibilities –Client Facing, Client representation, Team Handling, Debtor Collection, Revenue Assurance, Travelling to Client Place for Credit Collection, Vetting Agreements, Addendum; Dunning Process on Long Term Dues & Processing LOC [Letter Of Credit]
Ø Completely responsible for the end-to-end Receivables process & Credit Collection.
Ø Raising the invoice and credit notes in SAP and dispatch the same to client.
Ø Follow up with customer for Funds and applying payments to appropriate invoices in the Customer’s Accounts.
Ø Investigating the open items in Unallocated and Unidentified receipts.
Ø Reconciling Customer accounts, preparing SOA & preparing ageing report.
Ø Allocation of work to the Team on daily basis and review the same.
Ø Tracking of Daily productivity and Efficiency.
Ø Monitor of Aging Statement for both Debtors & Creditors
Ø Co-ordination with Auditors on queries. Ensure to solving billing inaccuracies.
Ø Possess soft hands on SAP (FI module) & Tally ERP 9
Ø Building Good relationship with clients
Ø Strong knowledge of accounting principles.
Ø Good written & oral communication skills.
Ø Proficiency in MS Excel and ERP Systems.
Ø Reporting Skills
Ø Stream-lined the Billing & Accounts Receivable Process.
Ø I have been a part of the Core Training team, preparing documents on the process and training the new joiners on process front.
Ø Participated in Kaizen workshops and successfully brought in process improvements.
McKinsey & Company, Shared Service Center (GFA, SSC) [April 2009 to April 2012]
Position: Senior Process Associate
Ø Approving Timesheets of various consultants traveling for different client studies.
Ø Modifying potential engagement time sheets to client engagement for the purpose of revenue recognition.
Ø Co-ordinate with local office on missing time sheet and updating the same.
Ø Assisting consultants on submitting their time sheets via email box.
Ø Managing Accounts Payable functions.
Ø Monitors weekly reimbursements of inter unit accounts and clearing all pending entries.
Ø Assisting McKinsey’s consultants in obtaining reimbursement of expenses incurred for official purposes, from the firm.
Ø Resolving queries raised by consultants concerning Processed and Pending claims through data retrieval from Business objects database.
Ø Making Expense Reimbursement payment using Oracle financials application.
Ø In May 2011, I have been awarded “THE STAR PROCESSOR AWARD” for the 1st Quarter of 2011, for Quality of work & productivity.
Reliance Life Insurance & Company Ltd , [ May 2008 – April 2009.]
Position: Branch Customer Service and Accounts Executive
Ø Receiving Insurance premiums from customers.
Ø Handling all customer requests & compliance received at the branch.
Ø Policy issuance & policy maintenance handled at branch level.
Ø Helping advisors bringing in new business to the company.
Ø Assisting advisors with their revenue earned & other queries.
Ø Assisting branch sales managers with required information, logging in new business applications.
Ø Responsible for MIS tracker activities.
Ø Handling Cash box, Cheque & Credit card transactions.
Ø Handling branch level administration.
Ø Reporting on all activities to Branch Service Manager.
Madras University Distance
Supply Chain Management
SRM Arts & Science College
SCS Mat, Hr, Sec, School
Priya Mat, Hr, Sec, School
Ø Completed Genesis Certified Accounting & Finance Professional.
Ø Tally ERP 9 (2 yrs exp) & SAP SD module (2 yrs exp)
Ø Sound knowledge in MS Excel
Ø Have very good and decent credentials.
Ø Possess excellent Interpersonal, communication & Analytical skills.
Ø Possess sound knowledge in Computers, Gadgets, Online Research etc.
Ø Flexible, super friendly and quick adaptable to any kind of work environment.
Ø Highly Motivated, Team worker, Proactive, Innovative & Humanitarian
Name : Mohamed Hassan M
Date of Birth : 14/09/1986
Marital status : Married
Passport Details : Passport No- P0086035, Valid upto 11thMay 2026, Issued at Chennai, India.
Linguistic Exposure : English, Tamil, Hindi, French & Urdu.
I hereby declare that the above said information are true to best of my belief and knowledge.
Date: Mohamed Hassan M