Lamia akter


professional profile

Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives collecting data from potential customers with consistency. Service driven team player with record of providing high-quality support.

work experience



communication skills

Office Assistant & Receptionist

Effectively managed to work P.R.O services in Mamun’s travels and typing. Visa checking, submitting, Dubai RTA fines , License checking with this additional office works ( incoming calls handling, making invoice, email responsing, office equipments printer fax using , documents sorting and organizing , communication with potential customers were include in this job.

May 2022 – August 2022

Accountant- Cashier

Worked in Bluemart supermarket L.L.C as a cashier in Dubai International academic city. Served daily approximately 300-500 customers. Making bills using credit and debit cards for billing, other brochures for customers. Handling sophisticated customers with patience and situation and stock management checking.

March 2022- April 2022

education & Training

Amity University – Dubai Academic city, UAE – 2022

BBA / Bachelor of Business Administration (1st year)


Al Baker Building, Near Bur Dubai museum, Bur Dubai, UAE

Team Work Time Management Leadership Verbal & Written Communication Microsoft Office World Web site browsing

English – Fluent Bangla – Native Hindi – Professional Arabic – Beginner

Customer Service Representative

managed daily 350+ incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs In BPO company. .

June 2019- May 2020

Barnamala Adhorsho College. 2017 – 2019

Higher Secondary Certificate (Business studies). GPA- 3.83 OUT OF 5


International English Language Testing System (G.T) – 6.05


Volunteerism Travelling and music Planting and painting Explore new opportunities


Amity University

2022 Bachelor of Business Administration

1st year


Mamuns Typing and travels

2022 April - 2022 August Office Assitant