Description

Profile
I am a self-starter and a quick learner person

Versatile skill with experience in customer care, has the ability to interact with clients in a professional way

 

Education
Bachelor of Economic and commerce:

Banking and insurance section – 2020 Damascus University, Syria

 

Experience
Teller in Bemo Bank – 2017 -2022

Banque bemo Saudi Fransi, -Syria

·        Receiving the working cash for the day and counting it before the shift begins.

·        Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.

·        To answer queries and to assist customers with account related issues.

·        Accepting deposits of both checks and cash and validating deposit slips.

 

Assistant in al Maoso’a Medical Store – 2015 -2017  Syria

·        Packaging Pharmacies Order and getting it ready to deliver

·        Arrange medicine and make requests depends on what needed

·        Dealing with pharmacist and making orders

 

Cashier in Magilla Clothes Store – 2014 -2015   Syria

·        Provides a positive customer experience with fair, friendly, and courteous service.

·        Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.

·        Resolves customer issues and answers questions.

Courses and Training
–          Anti-money laundering e-learning courses 2019

–          Influence customer decision-making e-learning course 2018

–          understand and influence customers’ attitudes e-learning course 2018

–          design a great customer experience e-learning course 2018

–          gain deeper customer insights e-learning course 2018

–          boost customer involvement e-learning course 2018

–          turn customer satisfaction into customer loyalty e-learning course 2018

–          anti-money laundering e-learning course 2018

–          HR course balkis institute 2018

–          working effectively as a team and dynamic sales course 2017

 

 

Skill Highlights
–          Skilled at receiving and processing banking transactions

–          Receiving the working cash for the day and counting it before the shift begins.

–          Accepting deposits of both checks and cash and validating deposit slips.

–          To answer queries and to assist customers with account related issues.

–          Balancing of the checks and cash at the end of every day.
Reference

 

–     Available on request.