Belhoul Speciality Hospital – Dubai
April 2018 to April 2021
Customer Service Executive/Receptionist
-Serves patients by greeting and helping them schedules appoinment.
-Welcomes patients and visitors in person or on the telephone, and answering inquiries.
-Keeps patient appointments on schedule by notifying provider of patient’s arrival,
-Comforts patients by anticipating patients’ anxieties, and maintaining the reception area.
-Worked in the inbound call center
-Assisting customers via live chat
-Receiving and transferring incoming and outgoing calls in every respectivedepartment using Hospital Switchboard/Console.