Overview

Job Description
* Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

* Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

* Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Keeps patient appointments on schedule by notifying the provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

* Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

Desired Candidate Profile
* Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

* Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

* Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Keeps patient appointments on schedule by notifying the provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

* Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

About Zulekha Healthcare Group

The Zulekha Healthcare Group found its roots in 1964 when its creator Dr. Zulekha Daud moved from her native India to Sharjah, UAE in order to pursue her dream of serving people in need and offer affordable medical facilities to all.

From a young medical graduate to a practicing physician serving patients from all walks of life, Dr. Zulekha soon became a household name. Zulekha Hospital Sharjah is a full-fledged, multi-disciplinary hospital with outpatient and In-patient facilities. What started off as a 30 bed set up with basic facilities for gynecology, obstetrics, surgery, medicine, and pediatrics in 1992, today boasts of 185 beds, sprawled over an area of 300,000 square ft.