Overview

Position: Call Center Associate
Industry: Other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree is required
Salary: AED 3000 to 5000
Location: Dubai, United Arab Emirates
Company: Confidential

Description:
Call Center Associate – Arabic speaker
Location: Dubai, UAE
Years of Experience: Minimum 2-3 years’ in Government Services (TASHEEL/TAWSEEL/MINISTRY OF JUSTICE)
Language Skills: Arabic, English.
Position Summary
The role’s primary responsibility is to answer or make calls to clients to learn about and address their needs, complaints, or other issues with the services, Respond efficiently and accurately to callers, explain possible solutions.
Language Skills
Strong verbal and written communication skills both in ARABIC & ENGLISH is mandatory. Ability to read and interpret documents and procedure manuals.

Education and/or Experience
Degree/ High school Diploma in any related discipline. Two to three years’ relevant experience: customer service or support in government services.

About TACME

TACME is a leading UAE based technology service provider delivering business solutions and providing comprehensive IT solutions for businesses across the Middle East and North Africa.

Established in United Arab Emirates in 2000, TACME offers a wide range of technical business solutions that help modern-day establishments fulfill their needs of professional e‐services and business processes.

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