To manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as ineffective and fair personnel development.


Motivate, discipline, direct and supervise the work of all employees in the restaurant
Develop and maintain training programs to ensure a high degree of staff professionalism
Manage day-to-day operations of the restaurant
Handle complaints and make effective service recovery
Ensure standards are being followed in accordance with F&B policies and procedures
Ensure all employees have full product knowledge
Regularly inspect food & beverage quality
Follow established and proper Accounting procedures
Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
Conduct daily roll plays and ensure employees adhere to grooming standards
Develop maintenance schedules
Liaise with stewarding on inventory and breakage control
Maintain daily logbook maintaining clear and concise information on the operations.
Establish guest database with preference records of regular guests
Schedule employees to maintain the Hotel’s service standards within budgeted labor costs
Assign responsibilities to subordinates and conduct regular performance checks
Implement weekly cleaning schedules for operating equipment
Manage the organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
Control stock of all equipment in the restaurant
Constantly monitor staff’s appearance, attitude and degree of professionalism
Excellent reading, written and oral proficiency in English
Experienced in all aspects of restaurant service
Must be well-presented and professionally groomed at all times
Excellent leader and trainer with strong motivational skillsStrong interpersonal skills and attention to detail
High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
Proven organizational skills, able to set and meet deadlines with quality results

Degree in Hotel Restaurant Management or equivalent

Minimum 5 years of Hotel experience in a similar role

About American University in Dubai (AUD)

The evolution of the American University in Dubai began as a fact-finding mission in 1991 and signified the beginning of what was to grow to become one of the region’s most respected institutions for higher education.