The Excelsior Group, a growing Property Management/Investment company, is looking for a part-time Leasing Consultant to join our team at Northpointe Apartments.
Support the Property Manager in daily property operations, leasing of apartments and customer service.
Schedule: Part-time: Monday 4pm-7pm, Wednesday 4pm-7pm, Saturday 10am- 2pm
Job Responsibilities and Duties:
Leases Apartments. Answers phone and on-line inquiries, meets and greets rental prospects, identifies and meets prospect needs, shows available apartments, follows-up with prospects. Contributes to achieving team leasing goals
Assists in light property upkeep including maintaining coffee bar, ensuring neat and orderly appearance of the office, amenity areas, models and common areas of the property, general property pick up, light dusting or “sparkle” cleaning as needed, etc.
Completes traffic sheets, market surveys, and maintains guest card files. Prepares correspondence such as thank you notes and other general correspondence.
Provides prompt and friendly customer service to existing residents. Processes work requests, maintains effective communications, answers questions, manages resident concerns, problem solving, etc.
Collects deposits, rent payments, ensures that lease files are complete and that the correct entries are posted in the accounting system.
Welcomes new residents, provides property orientation and coordinates move -in process.
Ensures property readiness. Inspects the property and units regularly to ensure product standards are met, schedules maintenance as needed.
Assists Manager is new lease and lease renewal processes.
Processes Rental Applications. Assists prospects in completing the application process, assists Manager with reviewing applicant qualification and obtaining necessary information for resident screening.
Utilizes and manages resident and prospect database through YARDI (property management software) computer program.
Assists with property marketing activities including off site promotional events
Attends company training and round-table events as scheduled.
Job Qualification Standards:
Customer service or sales/leasing experience preferred.
Strong written and personal communication skills.
Positive, out-going and friendly outlook.
Works well independently and on a team.
General understanding of e mail, internet, MS Office applications (Word and Excel)
Well organized and able to juggle multiple work projects.
Ability to work some weekends.
Neat, well-groomed, professional appearance.
High School diploma or equivalent required.
Possess a valid driver’s license, acceptable driving record, and access to a vehicle
About Excelsior LLC
The Excelsior Group (TEG) is a full-service real estate firm offering boutique-level services to the Twin Cities area in the fields of management, real estate investments and advisory services, homebuilder lending, and development.