We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we have become a major player in the beauty, fashion, and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world-class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. You will also be accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising.
Build and maintain guest experience standards in order to build strong loyalty.
Address customers’ queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meeting or surpassing customers’ expectations.
Advise customers on product ranges best suited to their needs.
Sell-out target tracking at store level.
Generate daily sales reports.
Participate in achieving incentives.
Post-launch sales tracking at store level. Demonstrate usage and benefits of various brands and products.
Generate sales, while achieving line and sales targets, using makeup knowledge. Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times. Report stock shortages using the stock order form.
Ensure stock receipt as per set procedures.
Advise customers on the most appropriate range of products to use.
Push makeup sales during events, promotions, and launches.
Ensure monthly make-up sessions are reached.
Ensure merchandising levels in the store are met as per the brand guidelines.
Demonstrate usage of various makeup products.
Assist and guide customers in make-up applications.
What you’ll need to succeed
Our Senior Make-Up Artist is responsible for achieving optimum sales and targets by ensuring a high level of Guest Experience and professional standards. Our Senior Artist is responsible for providing makeup demonstrations to customers and guiding them through the right makeup combinations. The Retail Make-Up Artist is also accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising.
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package that includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
About Chalhoub Group
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution, and marketing services based in Dubai, the Group has become a major player in the beauty, fashion, and gift sectors regionally.
Blending its Middle East expertise and intimate knowledge of luxury, the Chalhoub Group is building brands in the region by offering service excellence to all its partners and a unique experience to its customers. The Group is moving fast from a traditional distributor and retailer for luxury in the Middle East to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.