Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
To direct and manage all activity related to the Sales and Marketing department, ensuring all service standards are followed
To be responsible for all Sales colleagues’ achievement of individual goals
To direct all Sales and Marketing initiatives for the hotel
To provide guidance and direction in the development of segment action plans
To be responsible for account management of key market segments
To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
To review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
Produces and controls all sales literature, including brochures, flyers, poster, promotional letters and giveaways
To participate in select sales activities both on and off the property
To manage any sales incentive programs
To ensure the integrity of key accounts, the key prospect database and monitoring of the sales software programs for accuracy and thoroughness
To prepare an annual budget for approval and administer that budget in a fiscally responsible manner
Liaise with Front Office, Banqueting, F&B, and Finance re all Hotel sales activities
Liaise and directly monitors the Public Relation Department with regard to advertising, editorial, and press releases requirements
To balance operational, administrative and colleague needs
Analytical and solid business acumen with a good understanding of luxury hotel operations
Ability to work independently
Demonstrate leadership qualities to build strong employee engagement
Strong interpersonal skills and attention to detail
Good communicator with fluency in English. Ability to communicate in a local language where the hotel operates (e.g. French, Arabic, German, etc) is desirable
Proven organizational skills, able to set and meet deadlines as well as follow-through
Solid understanding of budgeting, forecasting, and expenses control
Bachelor’s degree with a specialization in marketing is desirable
Minimum 5 years’ experience in managing Sales and Marketing function in a luxury hotel gained from working in key cities/resorts destinations globally
Regional Middle East experience is desirable
Visa Requirements: Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.
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